Final sale items (with prices ending in $.97 or $.99). Items that aren’t eligible for return are: With valid proof of purchase, most items are eligible for return within 30 days of purchase or delivery for a refund of the merchandise value. Have more questions regarding shipping? Please visit our Shipping Information page.Īt West Elm, we take great pride in the quality of our merchandise. Please refer to the item dimensions to ensure the product will fit in your vehicle. In-stock items can be picked up 2 hours after your order is placed at no additional cost.Įligible non-stocked items can be Shipped to Store for a reduced flat-rate shipping fee, starting as low as $19.99 (on orders up to $399). Select items are eligible for pick up at your local store. Assembly and packaging disposal is not included with Doorstep Delivery. With Doorstep Delivery, you are responsible for bringing the item into your home. All packaging materials are removed upon completion.ĭoorstep Delivery service is available for select items at a lower flat rate. With White Glove, your order is brought into your home by a skilled delivery team on a pre-scheduled date, unpacked in the room of your choice and fully assembled, but not installed*. With Unlimited Flat Rate Delivery, an unlimited number of eligible furniture and select oversized items can be delivered for a single flat rate.Īll of our Flat Rate items include our premium White Glove Service-at no extra charge-for oversized furniture and select fragile items. Our Flat Rate Delivery fees are based on where you live, not how much you buy. UNLIMITED FLAT RATE DELIVERY – FURNITURE + OVERSIZED ITEMS For periodic cleaning and maintenance, we recommend Mohawk Leather Repair Kits (available for purchase in store and online). For permanent stains or thorough cleanings, we recommend contacting a leather specialist. Rather, leave the spot alone: In most cases the spot should dissipate into the leather after a period of time. For oil-based spots and spills, wipe up any excess with a clean, dry cloth. Rub out minor scratches lightly with a finger. Genuine leather: To keep your leather seating looking its best, avoid placing it in direct sunlight or near a heat source. For base upholstery, use a professional upholstery cleaning service only. Rotate cushions and vacuum beneath them regularly to equalize wear. Keep fabric out of direct sunlight and avoid direct heat to prevent fading. Shipping package: 32.5"w x 31.5"d x 28"h.Īs part of our White Glove Service, this piece will be brought into your home, placed in the room of your choice, fully assembled and all packaging will be removed.īlot spills immediately with a clean, colorfast towel or sponge.
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